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Become a Member
Digital Membership Card
Tickets + Members Code
Waitlist, Ticket Returns + Transfers
Member's Fast-Track Entry
Ticket Tiers / Arrival Slots
Photos, Gallery & Password
Address / Secret Location
Real Value Tickets
Terms & Conditions
PRE EVENT INFO
Everything you need to know before arriving at our event
About ticketing, event details, waitlists, etc
CUMNECT WITH US
Perf into the Klub on INSTAGRAM
Stay in the loop via TELEGRAM
View our gallery via the MEMBER'S NEWSLETTER
Join our event crew (GER/UK)
Become a safeguard (GER/UK)
If you want to have a direct influence into our future events, you can do so via our feedback form. Any feedback sent via other channels won't get processed.
Please note that we do not run 24/7 call centres. If your question is already covered in our help section, then it’s unlikely that we can get back to you.
If you still feel you need to contact us, please keep the following in mind:
- For all queries regarding ticketing, please email firstname.lastname@example.org
- For all event-related feedback, comments & complaints, please use our feedback form.
- We cannot respond to DMs via Instagram, Twitter, Facebook etc due to the extraordinary amount of messages received.
- Our office / inbox is closed the following 2 days after an event.
- Email support is currently only available to approved members
If read through all help files but you weren't able to find an answer. You can get in touch here.