MEMBERSHIP CARDS & COUPLES
Although we have a couples section in our application process every individual receives their own account - We do not have couple accounts.
I LOST MY CARD
Don't worry we can freeze your old card and issue you a replacement.
Please email us your membership ID number from the email address you used to apply with Klub Verboten. You can find your membership ID number in any of our newsletters.
There is a £5 manufacturer charge for replacements which can be paid via card or PayPal. Don't worry, the Paypal receipt does not leave any filthy trace in your account.
You can pick up your replacement card from any of our events. Please have the payment receipt on your mobile device ready when collecting the card.
> Email the Klub
WHERE CAN I COLLECT MY CARD?
The membership card can be collected from the doors of any of our events. Please have any of our latest email newsletters on your mobile device ready to verify your membership ID number.
WHY DO I NEED A MEMBERSHIP CARD?
Klub Verboten is a members club - the membership card verifies your membership and gets you entry to our events. It also contains your membership ID number which it is required to unlock tickets within the Dice app. Do not share it with anyone.
Watch the video of how to unlock tickets in the Dice App using your membership number here.
I AM A MEMBER BUT HAVE NOT PICKED MY CARD UP YET
Don't worry. We will never end a membership without making sure one is notified. So there is absolutely no need to be worried. Cards can always be collected from the doors of any of our events and we are always keen to get this right for everyone.