KLUB VERBOTEN

VENUE ADDRESS

If the venue names is not displayed in DICE, then address is kept secret till the day of the event and gets sent out at 12pm (midday) to the email address you used to register with the DICE ticketing app.

The ticket holder's email also contains all safeguarding / wellbeing related details. Therefore we cannot just send you the venue address alone.

IMPORTANT: Ignore the DICE map within the app if the venue names is not displayed.

TROUBLESHOOTING

+ Access your email inbox from a browser, not messaging app
+ Make sure you are in the inbox of the right email address
+ Check spam or promotions folders
+ Search for: Klub Verboten / Tear For Beers / Spankme@ or DICE
+ When found drag the newsletter into your inbox to avoid this from happening again
+ In 99.99% of all cases that fixes the issue
+ If you have unsubscribed from DICE's email notifications you may not receive it.
+ If you have misspelled your email adress when signing up with DICE
you will not receive it.
+ Please contact help@dice.fm if you checked all the above and have not received the address by 2pm on the event day.

We always get 2-3x inbox tornados on the event day that failed to read the above and claim that our calculators are kaputt. But most commonly there is a spelling mistake in the email address registered with Dice on the side of the ticket buyer.

Last-minute ticket buyers need to allow DICE up to 1h before receiving the address automatically.

The venue's address is only of little use if you have not received the email containing all event-specific details. Therefore, please do not share or ask for venue details publicly.